Thank you for visiting and shopping at shop.starspoti.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
To ensure that you will receive your order as soon as possible, all orders are processed within 4-6 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout automatically.
Delivery Estimates:
Notes:
1) Our shipment not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 4-6 day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) If there is any shipping issue with your package, you must contact Customer Support within 60 days after your order was placed.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Starspoti is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Starspoti is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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